Frequently Asked Questions
Everything you need to know about shopping with Pulsar.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page includes a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
At Pulsar, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to be 100% sustainable by 2025.